Oils are for prayer and ritual use in anointing candles, mojos, and other objects; they are not cosmetics or perfumes and are not sold or labeled as such. We accept no responsibility for allergies or adverse reactions if customers choose to wear them anyway.
You are advised to exercise caution, do an allergy patch test, and research essential oils and proper dilution levels with carrier oils if you want to wear any spiritual oil, manufactured by anyone, *especially* if it is not properly labeled and sold as a cosmetic. Any U.S. seller advertising their oils as products for skin application who doesn't label them and list the ingredients according to FDA regulations can be shut down by the FDA for violation of the Food, Drug, and Cosmetic Act and the Fair Packaging and Labeling Act. Among other things, this means every ingredient, including individual herbs, essential oils, and colorants, must be listed on the label, and you know hardly any maker of condition oils does that!
My bath crystals ARE formulated specifically with skin-safe levels of essential oils and ARE labeled in accordance with FDA rules for cosmetics. While you can also use them as floor washes, I formulated them for bodily use and make them in accordance with IFRA safety profiles and FDA guidelines. I suggest you *only* buy bath crystals from creators who do the same. That means listing every single ingredient individually, including botanicals and colorants.
Why? Y'all, if you could see even a fraction of the comments I've seen on forums and blogs and sites frequented by DIYers and wannabe soapmakers and new formula creators, you would be *utterly horrified.* The ignorance is widespread, the official oversight is entirely inadequate, and statistically speaking, your chances are excellent of buying body products from someone who has no idea how to create a safe product and label it accurately. And if they aren't familiar with the labeling laws, can you count on them to be familiar with the intricacies of various essential oils, botanicals, and preservatives? A *lot* of people confuse antioxidants and preservatives - this should concern you greatly, unless you don't mind getting a nice helping of gram positive bacteria along with your Van Van bubble bath. (No, vitamin E is NOT a preservative.)
Can you be sure their blends don't contain any dangerous herbs or essential oils? Any that cause photosensitivity? Any that should be avoided during pregnancy? While accurate and legally compliant product labeling is no guarantee of anything, it's a good first thing to look for when assessing whether the creator of a product has sufficient knowledge of laws and safety profiles and industry standards and herbal profiles to warrant your trust.
(Just FYI, real soap - the kind made with lye and oils/fats, not the kind that is actually a detergent that they're calling soap - is exempt from cosmetic labeling laws, so don't judge artisan soapmakers by the labeling standard. But lotions, scrubs, bath salts, ritual oils if advertised as being wearable, all that stuff needs FDA-compliant labeling.)
All-natural does not equal hypoallergenic, and many essential oils are dangerous if ingested and/or applied to the skin. Even oils that are generally considered skin safe can cause reactions in sensitive individuals, and new allergies can develop in a person's lifetime unexpectedly. Thus, even if you do your research, you should still do a skin test with any new container of any kind of formula, sold by anyone, if you intend to wear it.
Items do not come with instructions unless the listing states that they do. There are many, many ways to use these products and the appropriate working depends on the particulars of the case/client.
As a professional rootworker, I doubt I've ever done the same altar work the same way twice - everything is customized for the client/situation. This is not a one size fits all scenario where you pick a spell out of a book. Hoodoo just isn't like that.
So different workers will work different ways sometimes, and there is always more than one way to use an item. My supplies are building blocks, but the architectural plans are yours.
I cannot offer free spell consultations or "give you a spell" to use with a product beyond what is already published at the blog. To see what kinds of queries I can do free informal email consultations on, see the Consultations page.
If you need guidance on general principles of spellcraft, or on using hoodoo oils, powders, etc. in general, visit the Education section or Big Lucky Hoodoo for tips, tricks, and links to reliable educational resources. You'll find a directory of "Conjure 101" or rootwork education articles. They will point you to info including (but definitely not limited to) the following:
how to use oils or powders
how to set lights
how to do certain hoodoo rites or spiritual workings
how to take a spiritual bath
how to work with a saint or spirit
how to write a petition
how to hire a professional worker
how to get a good reading
how to avoid being scammed by liars and frauds
If you require specific guidance or feedback beyond what is available in those resources and you want my personal attention on your use of my products or on the "spell" you are casting, you can book a consultation session.
It is not humanly possible for me to answer all the email I receive asking for free spell advice and for instructions on how to do X,Y, or Z with my products. If you need a spell, your single best resource is probably Lucky Mojo - they have hundreds if not thousands of hoodoo spells listed.
Please don't order a candle or oil and then get mad at me when I can't answer questions about the specific spell you're using with it. I don't advertise that service and don't offer it. There are *hundreds* of spells out there free for the searching.
We try to answer all correspondence within 48 hours (two business days) of its receipt. Depending on email volume and how my internet is behaving, though, it may take me longer, especially if your response requires significant typing, needs an invoice or contract made, or involves my looking something up in records. We are not open on weekends or holidays. If you are writing about an order that has already been placed, please see the payment acknowledgment email you received after you made payment for guidelines on how best to direct further info or inquiries. You should reply to that email instead of using the contact form here or writing from a different address. In the interest of client/customer privacy, we cannot answer questions about your order if they come from a different email address or through our contact form.
I have worked very hard to negotiate the best possible shipping rates for my U.S. and international customers and to make the shipping costs as clear and predictable as possible. To that end, all U.S. orders ship for the same flat rate unless they contain something unusually heavy or fragile. 99% of U.S. orders will ship for $5.00. Anything that doesn't ship for $5 will ship for $10. I offer other options if you prefer UPS or something, but the default is flat rate shipping available on all domestic orders: clear, simple, and predictable. International customers, please see the Shipping Rates page for more info on your options, which I hope you will be pleasantly surprised by.
Handling times start at 5-10 business days and will be longer for larger orders, bulk orders or those requiring special packaging, orders with several customized or specialty items, and international orders. Please see the Shipping & Handling page for more details. If you are in a hurry, please do not order without writing me first to inquire about whether I can meet your deadline. I cannot honor requests for specific delivery deadlines unless that is agreed upon in writing *before you order.* We are not open and do not ship on weekends or federal holidays. Weekends and holidays are not business days.
No! We use PayPal for our payment processor, but you do NOT have to have or use a PayPal account to check out.
After you enter your address, the system will tell you that you're going to be redirected to PayPal after you hit the Complete Order button. You'll see an option to enter email or mobile *or* to pay with a debit or credit card. If you select the second option, you'll be taken to PayPal guest checkout where you can use your preferred method without ever signing in to a PayPal account.
Most customized items have instructions in the product listing for how to give me your personal info. They usually involve your filling out a set of questions on a linked intake form. You can also access the intake forms from the main header menu on every page under the Services heading.
If you need to contact me about your custom items and there's no intake form, follow the directions in the payment acknowledgment email you'll get after checking out. You'll generally need to reply to that email with any additional information.
If you send a separate/second email with a different subject line instead of following the directions in replying to your order acknowledgment email or intake form, it can slow me down considerably on processing your order. So please read and follow those instructions for best and most efficient service.
You will receive an automated email to the address associated with your payment account as soon as your shipping label is generated. We cannot provide status updates or play-by-plays on orders in progress beyond the two notification messages detailed on the Shipping/Handling page, because "we" is just me, one person, handling everything but the woodworking and Buddhist stuff. If I'm glued to the computer all day answering questions whose answers have already been provided, I don't have time to make your stuff.
So if you write to ask "when will my order ship," you'll get a form letter telling you to see your payment acknowledgment email and the site Shipping/Handling page. Please see the Shipping and Handling page for more information.
Your package will ship with a normal USPS shipping label, printed on plain white paper and attached to an ordinary and otherwise unmarked cardboard box or padded mailer. Return address is simply "Seraphin Station" + street address and no indication of the contents appears on the external packaging.
Customs declarations require me to list the contents, weight, and value, but they don't require me to provide a specific product *title,* and I don't. Soap is soap - it's totally unimportant for customs purposes that the item title is "Van Van Hoodoo Soap" or whatever. I don't include unnecessary information.
Orders that have entered processing cannot be cancelled. All sales are final. I cannot restock most of my items as they are individually prayed over or otherwise custom-finished pieces, or are consumables such as herbs, salts, and oils that cannot be returned for hygiene reasons.See the TOS and Shipping & Handling pages for full details, including what to do in case of damage during transit.
Refunds must be initiated by us. Chargebacks are considered theft. I don't want to run a big warehouse, and I don't want my customers to be upset or surprised -- I want people to understand what they are getting. And the majority of my customers do. But there is always someone who doesn't read any of the TOS or item listing details and freaks out if they order on a Friday and don't have their item by the following Wednesday. If they put in a chargeback, they screw things up for me and all my other customers, which is not fair to those who do read the listings and TOS.
Theft violates the Terms of Service and negates the usual guarantee of client privacy. Chargebacks will be reported to every colleague I have, every professional organization I'm affiliated with, and any relevant legal, spiritual, and/or financial entities, including collections. See the TOS for more info.
Please visit the Altar Work page to read about what kind of cases I take, how to get your case considered, whether you can book directly or need a consult and/or contract first, and how to get more info.
Readings & Consultations
If you would like to book a reading, a coaching session, or a consultation to have rootwork performed for you, or if you aren't sure whether you need to book a consultation, see the Consultations page for more info.
Because I charge for my time, and we have to have a conversation back and forth before I'd have enough info to say whether I can and will take your case and if so, what work would be best and what it would involve and cost. There's always more than one way to approach anything. If I'm going to take your case to do customized altar work for you, I need to choose the best approach considering the details of your situation.Many potential clients think their situation or question is pretty simple - they'll send me a paragraph and expect me to give them advice or say I can or can't help them based on that. In reality, I usually have to ask and get an answer on a number additional questions before I will have enough information to advise on the best way to approach it, never mind whether I am willing to take on the case.These are all real questions I've had to ask potential clients just within the last few weeks before I could even recommend the best approach to the work:Do you know all the names? Is your information coming from first-hand or third-hand?Does your partner have female relatives in town?Does your target have a history of trouble keeping a job?What is your relationship like with your ex? Do you have property or children together?Have you met this person's mother? Is this person normally prone to angry outbursts?Do you wash their clothes or do they do their own laundry? Are they vegetarian?If they come back but aren't willing to go to therapy, is that a deal breaker for you?Do you have any allergies?What's more important to you, that you get an answer fast or that you get the answer "yes"?And that's just a fraction of them off the top of my head, just from August 2020. And I can't tell you how many times a client has sent an email requesting a certain type of work, only I discover within a few emails that that isn't the type of work they need at all.Altar work in hoodoo isn't something you pick off a shelf. That's why you don't see that many "spells." Rather, we build the right "spell" for the given situation and we often never do the same working exactly the same way twice, because every situation is slightly different. While there a few types of spells or workings that tend to share a similar framework, even with something like the "standard" honey jar or sour jar, there are going to be variations and adjustments depending on things like what types of personal concerns we have to work with, whether we need access to a river or graveyard, what you want to happen to all the people involved, etc.
If clients could see all the stuff that crosses our desks, they'd start to understand why we can't do this. When you write to ask us if we can skip the reading or consultation just this once, you can rest assured there are 20 more emails in our inboxes from other people asking the same thing. Meanwhile, we have customers and clients who have booked a reading or consultation who are waiting more or less patiently for us to send it to them.
We always have inboxes full of folks wanting free advice and free altar work. Many of us do provide pro bono consultations and pro bono altar work via some venue or another when we're able to, but in order to be able to do that, we have to make sure we've taken care of our business expenses first.
Many times, I have just brushed aside this requirement and basically gone on to do a free consultation with someone who was considering having work done. It has bitten me in the rear end just about every time and been a colossal time suck - one that the potential client in question often doesn't even appreciate as such, because many people do not value what they can get for free and will not value your time if you give it to them.
So please understand that I cannot assess a complex situation without a consultation. And I can just about guarantee that the situation is more complex than you think, esp. if it involves more people than just you.
No. Consultation fees compensate me for my time spent discussing your case and doing divination. My not agreeing to take your case doesn't erase the time I put into going over it with you.
That means it is possible that you might book a consultation, we might go over it all, and I might say that I will not take your case. It happens every once in a while, mostly with folks who don't read my About and Altar Work pages before they book and thus don't see the part about how I don't take the kinds of cases they're describing.
But my simply saying "no" is really, really rare when the client has educated themselves, knows what questions to ask, and has realistic expectations of spiritual work. Assuming you aren't trying to get work done for somethingillegal, immoral, or just plain creepy, then if I can't or won't take your case, I will tell you exactly why and what I recommend instead.
Sometimes that will be different work, something other than what you were talking about wanting. I might say something like "I'm not seeing you having much longer-term satisfaction with the path you're planning to take. I think it'll work but you'll lose interest in the near future. What would you think about trying X instead?"
Sometimes that will be another worker who I feel can handle the situation better than I can. In that case, I might offer to forward them the consultation session with your permission. That can save you both some time and they might not even a require a new consultation. (But they might, so don't assume anything - ask.)
What's more likely, though, at least for those clients who read this information I post beforehand to understand how I work, is that I'll take your case and offer you a few different options that fit your budget and comfort/experience level. At the very least, I'll give you guidance on how to do the work yourself if I can't or won't do some or all of it.
In short, if I won't take a case because a client is unrealistic or because it looks like the work is not ultimately in their best interest, I'll say so and we'll discuss what that means specifically, so the client is not leaving the consultation empty-handed, so to speak.
I wish I could afford to sink 20 or 30 or 90 minutes into hearing about and advising on everything that crosses my desk, but unfortunately I am not independently wealthy and I have to pay my bills, so I have to charge for my time.
But I respect that you're spending your hard-earned money on a session, so I'm not going to just tell you "No, I won't take your case, that'll be $45, bye." I've been reading for others since 1986. You don't have a 35+ year career of reading for folks if you rush through your answers and don't address their concerns, and I'm not gonna start doing that now.
I sometimes post signups for free readings at the Seraphin Station blog and/or at Big Lucky Hoodoo. I generally do this when I am rusty on a divination system or learning a new system or technique and want some practice.
If you can't book a session but you don't mind waiting until I have time to answer your question in a blog post/article, that's another option, assuming there is something about your situation that could be informative or instructive to others (and there usually is). In that case, you can just contact me and let me know it's ok to answer it on the blog with your identifying info removed. Or you can post your question to the blog as a comment. Absolutely no guarantees about how long you'd be waiting for the blog post to answer it, but I will eventually answer it if there's something in there that could help other readers, too.
I also have a loyalty rewards program at the Seraphin Station shop called Seraphin Sovereigns. You can sign up for free, and there are a number of ways to earn points that don't involve spending any money. You can redeem these points for discounts and coupons.
Big Lucky Hoodoo has *tons* of articles, resources, and links that can help you find information you need on hoodoo rootwork. And at the Crystal Silence League, you can submit a free prayer request and have a *ton* of spiritual prayer warriors standing by your side in no time at all praying for you.
Sometimes it's because I have an emergency come up that I fear may *massively* disrupt my schedule and just make waiting times for services absolutely absurd. I'll tell you if that's the case.
But usually, if I refuse service, it's because it's apparent that the client has not read the Terms of Service and Client Agreement. Since I mention *everywhere* that booking constitutes understanding of and agreement to these terms, I am quick to fire would-be clients who just blow that off.
I will cancel bookings with clients who are unwilling or unable to respect my Code of Ethics or who make me concerned that our working together might not be in their best interest.
I will refuse service to clients who refuse to give me their real name and date of birth, nag or pester me about when the reading will be done, demonstrate that they don't like to follow instructions, have an overdeveloped sense of entitlement to my time and energy, waste my time, are rude, have gravely unrealistic expectations of readings and spiritual services, or want to play test the psychic.
Some very problematic assumptions underlie this question. One is that there is a single kind of psychic ability and all readers and rootworkers have and use it. This is false. Another is that it works clearly and instantaneously, involves mind-reading, and is therefore faster than using your words. This is all false. This isn't Harry Potter and you can't go about hiring a reputable spiritual worker with these false assumptions in place, nor can you adequately safeguard yourself against scammers and frauds. You have to have the facts for that. See the Education section, especially this blog post.
That is correct. And you won't. If I ever do offer phone readings or consults, which I don't do very often, you wouldn't get my number anyway. I would call you. There is no way to speak to me on the phone without a prior appointment, and appointments have to be scheduled online anyway, so you might as well just email me while you're there. If the service doesn't say "phone," then the phone is not an option.
Email is the only reliable way to contact me directly and get a personal response from me. I do not have set, regular "open hours" as I am rarely available during the day, and appointments have to be scheduled via email, so you have to start with email either way. Please see the Consultations page for more info about scheduling those and the Altar Work page for more info about altar work and in-person work.
Client privacy is of the utmost importance, and none of your identifying information will ever be publicly associated with any particular service or spiritual work without your consent. If a photograph of your altar work is used on a website or other property of Karma Zain or Seraphin Station, it would be edited to obscure any means of identifying you. This is part of the code of ethics to which I adhere. See the Client Agreement for details on services and limits of guarantee.
To educate yourself about how all this works, understand what is realistic and what is just fantasy, improve your chances of getting your case taken by a spiritual worker, and reduce your chances of getting scammed by a con artist, see the Education tab up top.