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Help Center

Frequently Asked Questions

How do I know which oil/powder/bath crystal/candle to pick?

Can I wear these oils?

Do your products come with instructions?

Will you give me a spell to use with your products?

How do I get guidance on what to do with this stuff?

When will you answer my email?

How do I send customization info for a product or service?

Do you ship internationally?

What are your shipping charges?

What sort of packaging do you use?

Do you offer discreet packaging/customs form details?

What are your handling times?

Why are your handling times so long?

Do I have to check out/pay with PayPal?

How do I check on the status of my order?

Can I modify an order after I place it?

Can I cancel my order or return it for a refund?

How do I book a spiritual service?

Why do I have to book a consultation to have altar work done?

Can't we skip the consultation just this once?

Do I get a refund if you won't take my case?

I need help but I can't afford to book a consultation.

Why would you refuse service, cancel my booking or order, or suspend my account?

How can I avoid getting scammed by con artists?

Why do I have to tell you what my question is? Shouldn't you be able to tell me?

I can't find your phone number so I can call you.

How can I talk to you personally?

Will you keep my personal info private?

Do I have to sign a contract or agreement?

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