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Terms of Service Highlights

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the Terms of Service, the full text of which is available here, to include those additional terms and conditions and policies referenced herein and/or available by hyperlink, including the Shipping/Handling PolicyClient AgreementPrivacy Policy, and Refund Policy. These Terms of Service apply to all users of the site.

Those terms and policies include, but are NOT limited to, the following highlights/reminders:

  • handling times start at 14 days minimum
  • posted handling times are estimates, not guarantees, and will vary depending on order size and amount of customization involved
  • all sales are final; we do not accept returns
  • any refunds must be initiated by us; chargebacks are considered theft
  • we will send a notification email when we purchase your shipping label for your packaged order, so when it's ready to ship, you know as soon as we know
  • we are not able to provide updates during order processing beyond this notification
  • any unusual issues affecting handling times will be announced on our website and social media channels
  • we don't send instructions for anything that doesn't say it comes with instructions, but there's lots of info at the blog


Handling Times

Handling times listed here are minimums. Handling times will vary depending on a number of factors, and these are estimates only:

If your order contains: Handling time is:
0 custom items 14 days
1 custom item 25 days
2 custom items 40 days
3 custom items 55 days



last update: 070922